SAFETYNET Insurance Services (Cambodia), Co. Ltd. remains in 2022, the undisputed leader in Health Insurance plans for Companies, Families and Individuals in the Kingdom.
Setting up a successful and sustainable Health Insurance in Cambodia required more than having the right products:
1- International Expertise from the Management team
Our Management team is composed of highly experienced people having worked in or with Europe, United States, Japan, Korea, Taiwan, the Middle East and, of course, ASEAN countries. It is 30+ years working overseas. This allows us to have global standards in the way we treat our Clients and Partners with professional and efficient processes.
2- An entire Company that is only dedicated to Health Insurance products
SAFETYNET is the only organization based in Cambodia whose team is fully dedicated to Health Insurance products from design of the Insurance plans, pricing, distribution, claim payment and customer service…Our team are Health Insurance Specialists. You may find many players offering Health Insurance plans, but designing plans that will have stable premiums (no sudden increase), wide hospital network (long trusted), excellent customer service and fast claim payment is not easy and requires many years of experience.
3- Superior Online tools for our Insured Members, Hospitals and Valued Distributors
Our Agile IT system is managed from 2 continents because we believe that data is critical to be in real-time allowing any parties to interact or retrieve data from us. It is very smooth to deal with SAFETYNET 24h/24. Last but not least, our IT was created to match for Cambodian healthcare expenses, we are not using a standard international solution, we made it to fit for Cambodia.
4- Focused Sales & Distribution teams
Listening and Understanding our client’s needs is our DNA. We also created a trusted relationship with our Distributors for a win-win outcome for the interest of our Customers. We believe integrity is key, we have proven to our Partners we keep our promises.
5- An International network of Hospitals with Direct Billing from Cambodia to Bangkok or Paris…
With 200+ Hospitals in Cambodia and Abroad, our Insured members have their bills paid directly. Thanks to our Online tools, Hospitals enjoy quick processing with SAFETYNET. Many insurance plans have limited regional cover, we believe Cambodians deserve -Full Worldwide Coverage- because Cambodians should have the right to be medically treated anywhere they wish.
6- Exceptional Claim and Customer Service experience
We are proud to have our biggest teams in the Claims and Customer Service. Our Customer Survey sent in November 2022 resulted in 98% Satisfaction with the #1 reason being ”MEDICAL CLAIMS ARE PAID SMOOTHLY”. To be very honest, we were also surprised about such a high ratio….but it motivates us to continue to support Cambodians !!!
7- Solid relationship with our underwriter partner FORTE and AXA
Selecting the most reliable Cambodian insurance partner with 20 years experience in the Kingdom was key to SAFETYNET’s success, namely, FORTE. Also, with our International insurance partner AXA, one of the biggest International Insurance group, you are guaranteed to be secured with SAFETYNET.
CONTACT US IF YOU WANT TO KNOW MORE ABOUT SAFETYNET
023 23 57 57
info@safetynet.sg